Forum Discussion

JasonDunks's avatar
JasonDunks
3 years ago

Exporting to Excel

We have recently changed to Office 365, I can no longer export reports to Excel. I have tried reinstalling MYOB. I'm using MYOB 2022.5 that only got updated today   Any suggestions on how I can fi...
  • Mike_James's avatar
    Mike_James
    3 years ago

    Hi JasonDunks , from other forum posts reporting the same issue, a quick repair of Office may resolve this. 

     

    Assuming Windows 10, Office 365: Go to Add/Remove programs, then select Programs & Features at the top right. 

    Then find Office (Microsoft 365 Apps for Business...), select it and click the Change tab (at the top). Confirm to proceed, then tick Quick Repair, and click Repair to proceed.

Mike_James's avatar
Mike_James
Ultimate Cover User
3 years ago

Hi JasonDunks , one possibility  is that  Office 365 must be 32 bit for MYOB to be able to use it. Open Excel then select File, Account

  • JasonDunks's avatar
    JasonDunks
    3 years ago

    Hi Mike

    I have checked excel we are running the 32 bit version

    • Mike_James's avatar
      Mike_James
      Ultimate Cover User
      3 years ago

      Hi JasonDunks , from other forum posts reporting the same issue, a quick repair of Office may resolve this. 

       

      Assuming Windows 10, Office 365: Go to Add/Remove programs, then select Programs & Features at the top right. 

      Then find Office (Microsoft 365 Apps for Business...), select it and click the Change tab (at the top). Confirm to proceed, then tick Quick Repair, and click Repair to proceed.

      • JasonDunks's avatar
        JasonDunks
        3 years ago

        Hi Mike_James 

        Repairing Mircosoft Office 365 Apps for Business has worked.

         

        Thank you for your help

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