Forum Discussion

q_man_snowflake's avatar
q_man_snowflake
Experienced User
2 years ago

Invoice Reminders Function not Working

Good morning   Today I've tried to access the Invoice Reminders but the window comes up blank and doesn't seem to be working. Can somebody help?    Thank you.
  • Princess_R's avatar
    Princess_R
    2 years ago

    Hi q_man_snowflake,

     

    Thank you for reaching out. I'm sorry to hear that you're still experiencing this issue. I appreciate your understanding about this.
     
    In this matter, can we ask you to please try to access your account in the browser and see if the invoice reminder is still not working? Please let us know so that we can raise it with the relevant team for further investigation.

     

    Cheers,

    Princess

EarandHearing's avatar
EarandHearing

Any ideas this would be fixed?

Earl_HD's avatar
Earl_HD
MYOB Moderator
8 months ago

Hi EarandHearing,

Thanks for your post, and welcome to the Community Forum! This issue is known to us, and the current workaround is to log in to the browser version of our software, where the invoice reminder should function correctly. We do not have an estimated timeframe for when this issue will be resolved, but please rest assured that our team is actively working to fix it.

Feel free to post again if you have further queries and one of us will be happy to assist you.
Regards,
Earl

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