Forum Discussion

The_Doc's avatar
The_Doc
Ultimate Cover User
12 months ago

MYOB logon no longer requires 2FA

Hi Folks   Whilst this subject has, it seems, been done to death and MYOB refuses to address it - BUT!!!!     "why has 2FA logon into ANY of my online MYOB files"    been deprecated/turned off ...
acc_right_user's avatar
acc_right_user
Experienced Cover User

Wow.  I too have the same issue and concerns.  Having to go to Services to log out is not sensible.  Please return 2FA default.

Princess_R's avatar
Princess_R
MYOB Moderator
11 months ago

Hi acc_right_user,

 

Thank you for sharing your concerns about the log-in process. I understand your frustration and agree that having to go to services to log out can be inconvenient. We're always working to improve the user experience, and your feedback is valuable to us. I'll make sure to pass your feedback along to our team for consideration.

 

Your patience and understanding are highly appreciated.

 

If there's anything else I can assist you with, feel free to create a new post.

 

Cheers,

Princess

  • DuncanS's avatar
    DuncanS
    Ultimate Partner
    10 months ago

    The_Doc Princess_R acc_right_user 

     

    I am also concerned.

     

    My understanding is that Xero sends a push notification to a mobile phone.

     

    Would a Agent be in breach of TASA if a MYOB file was hacked and no 2FA was in place?

    A MYOB Partner may face disciplinary action from the TPB.

     

    There would also goodwill issues and most likely loss of the client.

     

    Duncan

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