Forum Discussion

mazzstefa's avatar
mazzstefa
Contributing User
3 years ago

Receipting issue MYOB

We are having some issues with the Receipting going across in to MYOB from Workshop Software where the items are being sent across showing $0.00 whereas previously and normally they should be coming ...
  • Yanike_S's avatar
    3 years ago

    Hi mazzstefa 

     

    Thanks for your post. As you are importing your invoices via Workshop Software, I would recommend contacting them directly. When there is an issue they will be able to contact our developers directly to solve this on the back end for you.

     

    We would be able to assist when you have to enter or adjust the transactions in your company file. Could you please clarify where customers are coming up when you process them and how you send them receipts? If you could add screenshots of the windows and issues you are having, I will be able to assist you better.