record refund as a supplier
Hi,
We are service supplier. our customer over paid thier bill. We've done the manual bank transfer, not via MYOB, how do we appove it in bank fee?
Thank you.
Hi TasNoss
When you pay the refund a withdrawal transaction is automatically recorded:
In the Bank feeds window, click on Find, change the filters if required and the refund transaction should be listed. Highlight the refund and click on Match & approve:
If the refund isn't listed in Find a matching transaction check the Account selected for the refund transaction is the correct bank account.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
