Forum Discussion

GopalaAP's avatar
GopalaAP
Contributing User
3 years ago

Returning Damaged stock to Supplier

When we buy a product, we buy by carton and number of units will be 10, but when some of the units are damaged I need to issue credit request, then when I raise a new Purchase Invoice, enter the quantity as a negative, system tend to take whole carton, how can I do the returns only for the damaged units?  For example came 10 cartons, (10x10 = 100Units), one carton damaged, opened and check, only 4 pks are damaged and need to request for credit for 4 packs and remove it from inventory. But when I put -4, the stock it picks as -40. How to do this please. Thanks

  • The_Doc's avatar
    The_Doc
    3 years ago

    Hi GopalaAP 

     

    My methodology will only work if your description is correct on how you enter your stock.

     

    If I read correctly 

     

    1 carton = 10 units 

    1 carton = $80 i.e. 1 unit = $8

     

    Take it from another angle - you order 1 carton and you get by mistake 1 unit how would you enter that.

     

    According to my understanding of your setup you would enter this order as 

     

    0.1 cartons received = $8

     

    So if you received 4 units (i.e. 4/10ths) of a carton - you received 0.4 cartons.

     

    You then note ALL of these are damaged and you return them.

     

    The credit would be -0.4 x 1 carton = - $32

     

    If this isn't happening then your inventory isn't how you are describing I suspect.

     

    Just being The Devil's Advocate - sorry.

     

    The Doc

     

     

  • The_Doc's avatar
    The_Doc
    Ultimate Partner

    Hi GopalaAP 

     

    Without getting complicated - here is a quick and easy - if possible.

     

    So 10 packs = 10 x 10 = units (1 pack = 10 units)

     

    You open a single pack and 4 units in a pack are damaged = 4/10 of this pack are damaged 

     

    In the whole order 4 of the 100 are damaged = 0.04 

     

    or 0.4 of an order of 10 

     

    The Doc

    • GopalaAP's avatar
      GopalaAP
      Contributing User

      Hi, Thanks for solution. However, when I create the return/credit for -0.04 Qty, then the total amount is not correct. Example if the unit price is $8/Pk, then it should be -$32 + GST supplier credit, but when we use -0.04, total amount credit comes to -$0.35. Any suggestion. Thanks

      • The_Doc's avatar
        The_Doc
        Ultimate Partner

        Hi GopalaAP 

         

        My methodology will only work if your description is correct on how you enter your stock.

         

        If I read correctly 

         

        1 carton = 10 units 

        1 carton = $80 i.e. 1 unit = $8

         

        Take it from another angle - you order 1 carton and you get by mistake 1 unit how would you enter that.

         

        According to my understanding of your setup you would enter this order as 

         

        0.1 cartons received = $8

         

        So if you received 4 units (i.e. 4/10ths) of a carton - you received 0.4 cartons.

         

        You then note ALL of these are damaged and you return them.

         

        The credit would be -0.4 x 1 carton = - $32

         

        If this isn't happening then your inventory isn't how you are describing I suspect.

         

        Just being The Devil's Advocate - sorry.

         

        The Doc