To Do List Accounts Receivables shows $0.00 balance invoices
Need to revive this old issue, as it is causing problems with statements.
The responses from the original post https://community.myob.com/t5/AccountRight-Sales-and-purchases/To-Do-List-Accounts-Receivables-shows-0-00-balance-invoices/m-p/631312 indicate that the issue was brought about by the number of decimals being used for tax amount ( 3 instead of 2), so in theory there is an outstanding balance of less than a cent for each of these invoices, hence why these invoices still show in the Receivables list.
Without purging historical transactions, does anyone have a way of being able to record these invoices as being fully paid and thus drop of the list or at the least determine exactly what the balance is?
Hi Tracey_H
Thanks for the reply and the details of the PM.
Earlier today I adding a payment for the $0.002, but the UI didn't appear to allow it.
Have just tried it again using the following steps and this appears to have worked:
- Use the calculator UI to add the 3 decimal places in both the Amount Received and Amount Applied
- Needed to also check the "Include Closed Sales" checkbox as this screen considers the sales as Closed
Consider this now closed.
