Forum Discussion

Margi2454's avatar
3 years ago

Unable to delete a payment

Hi, I am unable to delete a payment where I have been able to do this previously. It seems like an update issue. The option to delete is not there or is greyed out. I have also checked the preference...
  • Margi2454's avatar
    Margi2454
    3 years ago

    Thanks Samara, I spent a number of hours on the phone with MYOB yesterday and today. The solution was to reverse the sales invoice which creates a credit and then apply the credit to the correct invoices.. This worked for me as I had initially applied the payment to incorrect invoices.

    Thanks for getting back to me. :)