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RachatGA's avatar
RachatGA
Trusted User
4 years ago

Unable to upload invoices to in-tray + connectivity issues

I am aware there was an issue four weeks ago, and there was a resolution, except I am still experiencing these difficulties.   Upload of invoices to in-tray is so slow that it often times out, or I...
In Tray
  • Melisa_D's avatar
    Melisa_D
    4 years ago

    Hi RachatGA, 

     

    Can you please send me a private message with the following information so I can investigate:

    • Serial number 
    • Your full name and email address 
    • File ID (This can be found by going to Help > About MYOB AccountRight)
RachatGA's avatar
RachatGA
Trusted User

Hi Melisa

 

Thank you for your reply.  This has been happening for over a week.  I have tried all the suggested troubleshooting before posting this request for help.

Melisa_D's avatar
Melisa_D
Former Staff
4 years ago

Hi RachatGA, 

 

Can you please send me a private message with the following information so I can investigate:

  • Serial number 
  • Your full name and email address 
  • File ID (This can be found by going to Help > About MYOB AccountRight)

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