Forum Discussion
I am using Accountright to send all invoices. I have started sent first in MYOB & a copy via outlook otherwise MYOB doesn't let me know if the email has bounced. I ma send 2 emails for one invoice.
As for the back up MYOB has been investagation this forever. It shouldn't have to be ignored. It should have been sorted out months ago
Hi Kritty796,
Thank you for your response. I sincerely apologize for the inconvenience you've been experiencing with the undeliverable emails and the backup number of days. I understand how frustrating this can be, and we take your concerns seriously. Our team is actively investigating the root cause of the backup issue to find a prompt and effective solution. In the meantime, kindly tick the box "Don't show this again" to prevent this from showing on your screen.
To address these concerns more effectively, I'll be reaching out to you via private message to gather additional information. Please keep an eye on your inbox, and we'll continue to address and discuss your concern through that channel.
Thank you for your understanding.
Cheers,
Princess
- Princess_R10 months agoMYOB Moderator
Hi Kritty796,
We hope this message finds you well. We recently reached out requesting additional information to assist with your case. Since we haven't received updates or the requested details, we will be closing this case. Please feel free to start a new post again if you need help in the future.
Cheers,
Princess