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Eastside's avatar
Eastside
Experienced Cover User
3 months ago

Vendor Reporting Emails bouncing - Diagnostic-Code: rejected

Similar to previous (now closed for replies) one of our suppliers (MYOB) advised emails from their MYOB to us bouncing with above error.   Worked ok up to early August but now bouncing back - MYOB ...
  • Earl_HD's avatar
    Earl_HD
    2 months ago

    Hi Eastside,

    Thank you for the information you sent via email. After reviewing it, we found that it was blacklisted in our system. We've made some backend changes that should resolve the issue.

    Regards,
    Earl

Doreen_P's avatar
Doreen_P
MYOB Moderator
3 months ago

Hey Eastside,

 

It appears that emails from your supplier (MYOB) to your email address are bouncing back with a "Diagnostic-Code: rejected" error. No worries; let's have it checked. I'll be sending you a private message to ask the affected email address and check if it's blacklisted.

 

Best regards,

Doreen

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