Forum Discussion

JackieW's avatar
JackieW
Trusted Cover User
2 years ago

2023.7 Payroll -defauting to Bonus/Commission

Has anyone else had their Payroll setting default to Bonus/Commission rather than employee's paid Fortnightly?
  • Genreve_S's avatar
    Genreve_S
    2 years ago

    Hi JackieW, 

     

    Thanks for reaching out. 

     

    I understand this might give way to possible errors in recording pay. Generally, every time the software updates, the "Process all employees paid" defaults to the Bonus/Commission. This needs to be manually changed with every update of the application.  

     

    Let us know if you require any other assistance. We're happy to help. 

     

    Cheers, 

    Genreve

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi JackieW, 

 

Thanks for reaching out. 

 

I understand this might give way to possible errors in recording pay. Generally, every time the software updates, the "Process all employees paid" defaults to the Bonus/Commission. This needs to be manually changed with every update of the application.  

 

Let us know if you require any other assistance. We're happy to help. 

 

Cheers, 

Genreve

  • JackieW's avatar
    JackieW
    Trusted Cover User
    2 years ago

    This is the first time it has caused an issue.  Surely this is something that can be rectified.  Changing a setting after an upgrade is really not acceptable.

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      2 years ago

      Hi JackieW, 

       

      Thanks for the response. 

       

      I understand how that is an inconvenience. I would certainly raise this with our development team as a suggestion. 

       

      We appreciate your patience. In the meantime, feel free to post again in the forum if you need any other help. 

       

      Cheers, 

      Genreve

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