Forum Discussion
Kellmet
Experienced User
Hi Doreen,
I have gone into the person’s card and changed the status to Other (Not Reported).
How do I update the even to the ATO when his name still does not appear?
Doreen_P
11 months agoMYOB Moderator
Hi, Kellmet
Thanks for your response.
Kindly change the Employment Basis to a different status except for Other (Not Reported). Also, make sure to check if a termination date has been entered on the employee's card file. To check it, go to Card File > Cards List > Employees tab and then open the employee's card, click Payroll Details tab, > Clear the Termination Date > Click OK. Once done, you may check the employee's name if it's showing up now.
Please let us know how it goes on your end.
Best regards,
Doreen