Forum Discussion

MeganHall's avatar
MeganHall
Contributing User
3 years ago

Can't access employee card

Hi   I cant access one of my employee cards, im trying to update his pay rate and i cant, i keep getting a something's gone wrong and accountrite needs to close message.  Ive attached the error rep...
  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi MeganHall,

     

    No problem, I have just run the script over your file to correct this error. 

     

    Do reach out if the issue persists.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

     

MeganHall's avatar
MeganHall
Contributing User

Sorry, see below:

 

serial number 8209

Compnay file ID 5

Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi MeganHall,

 

No problem, I have just run the script over your file to correct this error. 

 

Do reach out if the issue persists.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

 

  • MeganHall's avatar
    MeganHall
    Contributing User
    3 years ago

    Good morning

     

    I am trying to access another employee card and am having the same issue as previously

    • Sam_R's avatar
      Sam_R
      Former Staff
      3 years ago

      Hi MeganHall,

       

      Thank you for letting me know. 

       

      I've just run the script over your file to correct this. Do reach out if the issue persists.

      • MeganHall's avatar
        MeganHall
        Contributing User
        3 years ago

        This is happening again with a new employee, Darrell Saward. Can you please fix. It seems to be occurring with new staff we do the employee onboarding for 

        Thanks 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.