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TheTeaLady's avatar
TheTeaLady
Trusted Partner
3 years ago

Employee card gives message to close down

I have seen others with this error. I went to check an employees rate and Account Right tells me to close down. I tried another user, several restarts etc but I believe you may need to run a script ...
  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi TheTeaLady,

     

    Thank you for your post, I'd be happy to assist you with this.

     

    I am having trouble finding your account so I will require further details to locate it and run the required script. Could you please send me a private message with the following details:

     

    • Product serial number
    • Company File ID (Help>About MYOB AccountRight>Build:__)
    • Primary contact name 

     

    UPDATE - Applied script over file to correct issue

Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi TheTeaLady,

 

Thank you for your post, I'd be happy to assist you with this.

 

I am having trouble finding your account so I will require further details to locate it and run the required script. Could you please send me a private message with the following details:

 

  • Product serial number
  • Company File ID (Help>About MYOB AccountRight>Build:__)
  • Primary contact name 

 

UPDATE - Applied script over file to correct issue

  • TheTeaLady's avatar
    TheTeaLady
    Trusted Partner
    3 years ago

    Hi Sam,

    Thankyou very much for your help.

    Everything works now

    Regards

    The Tea Lady

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