Forum Discussion

Naml's avatar
Naml
Experienced User
3 years ago

Employee Card not opening and MYOB crashing

Hi,   I am not able to open an employee card without MYOB crashing and needing to restart. I have made prior adjusments to their annual leave and would like to review it.   Thanks
  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi Naml, 

     

    Thanks for that. There is a script I can run over your file to resolve this, can you please confirm the last 4 digits of your product serial number and file ID of the file (This can be found by going to Help > About MYOB AccountRight).

Melisa_D's avatar
Melisa_D
Former Staff
3 years ago

Hi Naml, 

 

Thanks for that. There is a script I can run over your file to resolve this, can you please confirm the last 4 digits of your product serial number and file ID of the file (This can be found by going to Help > About MYOB AccountRight).

  • Naml's avatar
    Naml
    Experienced User
    3 years ago

    Last four digits: 3160

    File ID: 3

     

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      3 years ago

      Hi Naml, 

       

      I'm having trouble locating a serial number ending in that number, can you please send me the full serial number via private message. 

      • Naml's avatar
        Naml
        Experienced User
        3 years ago

        Thanks Melissa. It works now!

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