2 years ago
Employee pays showing nil balance
After upgrading to STP2 my pay processing is showing a nil balance when i go to pay employees. I have to go in and put the hours in to calculate to pay. I used to show the minumum 38 hrs, which i amended. With Salary it shows nothing. Any suggestions ?
Hi MECAdmin
Thanks for your post. The hours and amounts prefilled in Process payroll>>Employee pays comes from the employee card>>Payroll details tab>>Standard pay. I'd recommend checking the employee cards>>Standard pay, if the correct values appear click on OK to resave that information then check if this prefills in Process payroll.
Let me know how you go.
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