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sharonwilliams1's avatar
sharonwilliams1
Contributing User
10 months ago

Leave balance report not showing leave taken

I have discovered that the leave reports in both the Desktop and Browser versions of AccountRight are not showing leave taken.  I have checked and the leave entitlements are linked to the correct pay items for when leave it taken.  Is there something else that might be causing this issue?

  • sharonwilliams1's avatar
    sharonwilliams1
    10 months ago

    Thank you for your response.  It prompted me to check again and I found that the accrual was not linked to the correct wage item.  I have fixed that and will process the required adjustment.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    10 months ago

    Hi sharonwilliams1,

    Thank you so much for your detailed post. 

    Would you mind verifying if the annual leave accrual is linked to the correct wage category? To adjust the entitlement balance, you can process a $0 pay and input the desired reduction as a negative number against that specific entitlement. For instance, if you need to decrease their Annual Leave accrual by 10 hours, input -10 in the Hours column next to Annual Leave Accrual.
     

    For more detailed guidance on adjusting leave balances, you can refer to this help article: Adjusting leave entitlements
     

    If you require additional assistance, please don't hesitate to reach out. I'm here to help!
    Regards,
    Earl

    • sharonwilliams1's avatar
      sharonwilliams1
      Contributing User
      10 months ago

      Thank you for your response.  It prompted me to check again and I found that the accrual was not linked to the correct wage item.  I have fixed that and will process the required adjustment.

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        10 months ago

        Hi sharonwilliams1,

        Thank you for informing us that your issue has been resolved. Should you have any more questions in the future, please don't hesitate to reach out, and we'll be delighted to help you.

        Regards,
        Earl

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