Forum Discussion

macfesto's avatar
macfesto
Contributing Cover User
7 months ago

Error 100106 When reversing a payslip

I am in need of assistance , i have recently upgraded to 2024.4.1.5 and today i had to reverse a payslip , but it come up with error singletouchservicepayrollerror  100106 . Can anyone offer some ad...
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GDG's avatar
GDG
Contributing Cover User

We are trying to delete a payslip we just post in the run and also have never experienced this before.  We also did the new update this morning. So assuming it is a problem with this.

Genreve_S's avatar
Genreve_S
MYOB Moderator
7 months ago

Hi macfesto and GDG, 

 

Thanks for clarifying the error message that shows up after reversing pay runs. Since there aren't any official reports of this issue, I recommend clearing your app's cache to see if that fixes it. If the error message still appears after that, please send us a copy of the diagnostic log.

 

Let us know if you require further help with this. 

 

If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

 

Thanks,
Genreve

  • macfesto's avatar
    macfesto
    Contributing Cover User
    7 months ago

    Hi Genreve,

     

    I have tried clearing the cache.

     

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