ETP taxable component is missing from the EOFY finalisation

Question

I followed the steps being posted on this link (https://help.myob.com/wiki/display/ar/Wrong+ETP+values+in+STP+reports#expand-3RecordtheETPagain)

however, one of the ETP employees' EOFY finalisation is still missing the ETP taxable component, it only shows the ETP tax withholding, please see below.

Can someone please assist with this issue? Thanks.

komal_s · Answer

Hi&nbsp;EugeneHe&nbsp;
&nbsp;
If the values are correct in the&nbsp;&nbsp;Employee YTD Verification report and also the&nbsp;Employee Summary report , but only incorrect in the YTD verification report, this is something that is currently being investigated and we'll loop back as soon as it's fixed.&nbsp; However, if the values are incorrect in other reports too, send us the screenshots of reports and your serial number by Private Message so we can investigate further.&nbsp;

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