Had same problem today, was on hold for nearly an hour had to hang up with no help.
Two or my employees salary sacrifice and this is the same error I got, could not submit.
I find it ridiculous that I could not get help from MYOB that I had to search for assistance online.
It appears that MYOB has a temporary work around, which is at least something. Hopefully we don't have to wait to long for this to be sorted.
I must say that I am finding this change over to STP 2 very uncertain, lots of information which becomes confusing, not very clear as to which categories to select all very up in the air with no real direction on what is right.
Hi everyone,
I'm the original poster and I am just now reading all the replies. I only work for this organisation a couple days a week so have only just now seen the repsonses.
I gave up waiting for a reply on the day and just pushed through the STP I've just loged on to the payroll reporting today and it has accepted it.
I do agree with posters above, I don't like how we are being pushed to use the web version, even for the reporting centre and finalisation. We pay a lot of money to use the desktop we should have full functionality.
