GrossAmount Error: The derived aggregated gross YTD amount must not be a negative amount (ATO error code: CMN.ATO.PAYEVNTEMP.000389)

Question

Hi, just my first payroll reporting with STP phase 2 and not able to report for employee with salary packaging. The error message "GrossAmount Error: The derived aggregated gross YTD amount must not be a negative amount (ATO error code: CMN.ATO.PAYEVNTEMP.000389)", But i don't have any negative amount under any pay items??Could anyone assist ?

samaram · Answer

Hi&nbsp;pcccjashy6018&nbsp;
&nbsp;
Thank you for your post.&nbsp;We have been made aware of a situation where this error occurs when attempting to report a pay run using the desktop version with Salary Sacrifice where the amounts result in a net pay of $0.
&nbsp;
Our team are working on a fix, but in the interim as a workaround, you can&nbsp;Open your AccountRight company file in a web browser,&nbsp;and should be able to record the pay with the salary sacrifice amount on the browser.&nbsp;
&nbsp;
if you have any further questions please let me know.
&nbsp;
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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GrossAmount Error: The derived aggregated gross YTD amount must not be a negative amount (ATO error code: CMN.ATO.PAYEVNTEMP.000389)

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