Forum Discussion

Hemasri's avatar
Hemasri
Experienced User
4 years ago

Login error for MYOB Team Kiosk app

hi, I have installed MYOB Team Kiosk , just doesnt allow me to login . I  am using AccountRight 2021 .   I have checked with the solution points from earlier posts but still no success.   Kindl...
  • Melisa_D's avatar
    4 years ago

    Hi Hemasri

     

    Thank you for your post. Can I please confirm if you've set up MYOB Team before attempting to login to the Kiosk app ? If not, our help article Getting started with MYOB Team has the instructions on how to set this up before setting up the Kiosk app. Once MYOB Team has been set up the Approving manager can set up the Kiosk, our help article Setting up and using MYOB Team on a tablet kiosk has the instructions on how to do this. 

     

    If you have set this up and you're still unable to login, can you please confirm what the error message is that you're getting when logging in ?

     

    Please do let me know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.