Hi RachelAbsolute
Issue resolved via private message. We'll be closing this case now.
Feel free to post again if you have further queries and one of us will be happy to help.
Warm regards,
Earl
Hi RachelAbsolute,
Thank you so much for your post and welcome to the Community Forum! Sorry to hear that you were having issues with MYOB Team. I really appreciate your patience and understanding about this issue, and I do apologize for the delayed response.
What I would suggest is to visit this post that has the same issue you're having: Myob Teams - Hours incorrect
Please do let us know how you go on this.
Regards,
Earl
Hi Earl,
Thank you for your reply.
Unfortunately this has not fixed the issue. Everything is setup correctly.
Regards,
Rachel
Hi RachelAbsolute,
Can you please try to approved all the timesheets then log back in? And see if it's fix the issue,
You can also visit this help article the has detailed information about: Using the MYOB Team admin portal
Please do let me know how you go on this.
Regards,
Earl
Hi Earl,
No, that did not fix the solution. It seems to be the last day of the pay period that is not being included.
It is extremely frustrating that it does automatically refresh itself, whether I am in the admin portal or not. May be something to look at in the future.
