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aaronvee83's avatar
aaronvee83
2 years ago

Pay Superannuation - Invalid employee membership number

Using: AccountRight Premier AU2023.1.0   I am trying to pay an employees superannuation through the "pay Superannuation'   I get error message for employee: "You need to enter a valid employee me...
aaronvee83's avatar
aaronvee83

Thanks Vidario. 

 

I have received the superfunds confirmation of membership and it matched the ATO's super stapeling. Both are the same information that is in MYOB. 

 

So something must be wrong with MYOB.. 

vidario1's avatar
vidario1
Trusted User
2 years ago

I believe Colonial went through a name change/added a service, or similar process relatively recently. I believe the new fund name is now FirstChoice. That could be part of the issue.

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