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hasfree's avatar
hasfree
Contributing Cover User
3 years ago

paying super

hi i am trying to pay super though manage my super payments like normal. it comes up with whoops  required version of agreements not approved.   i cant find that i have been sent anything. am assumin...
  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi drdiff,

     

    Thank you for your post.

     

    We recommend allowing 5 business days for the payment to process, and once it has reached the respective funds, the status will change to 'Completed'. If the status does not change after this time, please do reach out. 

     

    In regards to the PDS email, this has been sent to some users in error - please ignore these, and apologies for the inconvenience. 

     

    Let me know if there is anything else we can assist with. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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