Forum Discussion

RSPARK's avatar
RSPARK
Contributing User
4 years ago

Payroll transactions not being recognised in Bank Feeds

I have recently started using MYOB AccountRight again for a client after a couple years break and I'm having a bit of trouble with the payroll bank feeds allocating automatically.  I processed the pa...
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi RSPARK 

     

    That can be done by setting the payment method as Cheque in the employee's card file (Cards List>>Employees>>Payment Details) and also choosing your bank account for reconciliation as the Bank account for Cheque Payments under Setup>>Linked Accounts>>Payroll accounts. 

     

    For the pay runs that are already done, they will have to be edited to show the correct payment method ( Please ensure "Transactions Can't be Changed. They must be reversed" is unticked under Setup>>Preferences>>Security so that payruns can be edited without any issues). 

RSPARK's avatar
RSPARK
Contributing User

Ok I see that one transaction shows that it's coming out of the main account (the one I could allocate) and the others show that they are coming out of an electronic account.  How do I ensure that it comes out of the main account?

Komal_S's avatar
Komal_S
MYOB Staff
4 years ago

Hi RSPARK 

 

That can be done by setting the payment method as Cheque in the employee's card file (Cards List>>Employees>>Payment Details) and also choosing your bank account for reconciliation as the Bank account for Cheque Payments under Setup>>Linked Accounts>>Payroll accounts. 

 

For the pay runs that are already done, they will have to be edited to show the correct payment method ( Please ensure "Transactions Can't be Changed. They must be reversed" is unticked under Setup>>Preferences>>Security so that payruns can be edited without any issues). 

  • SBPT's avatar
    SBPT
    3 years ago

    Sorry, I know this is an old post, but I have been having this issue as well and I have now changed the payment method in the employees card files to cheque. But I can only reverse the transactions already completed. If I do this it says that the payment method used will be cash. This seems wrong?

    • Komal_S's avatar
      Komal_S
      MYOB Staff
      3 years ago

      Hi SBPT 


      Apologies for the delay in response.


      If you're still experiencing this issue, can you please attach a screenshot of the error so we can investigate further.

       

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