Forum Discussion

RSPARK's avatar
RSPARK
Contributing User
4 years ago

Payroll transactions not being recognised in Bank Feeds

I have recently started using MYOB AccountRight again for a client after a couple years break and I'm having a bit of trouble with the payroll bank feeds allocating automatically.  I processed the pa...
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi RSPARK 

     

    That can be done by setting the payment method as Cheque in the employee's card file (Cards List>>Employees>>Payment Details) and also choosing your bank account for reconciliation as the Bank account for Cheque Payments under Setup>>Linked Accounts>>Payroll accounts. 

     

    For the pay runs that are already done, they will have to be edited to show the correct payment method ( Please ensure "Transactions Can't be Changed. They must be reversed" is unticked under Setup>>Preferences>>Security so that payruns can be edited without any issues). 

RSPARK's avatar
RSPARK
Contributing User

Ok I see that one transaction shows that it's coming out of the main account (the one I could allocate) and the others show that they are coming out of an electronic account.  How do I ensure that it comes out of the main account?

Komal_S's avatar
Komal_S
MYOB Staff
4 years ago

Hi RSPARK 

 

That can be done by setting the payment method as Cheque in the employee's card file (Cards List>>Employees>>Payment Details) and also choosing your bank account for reconciliation as the Bank account for Cheque Payments under Setup>>Linked Accounts>>Payroll accounts. 

 

For the pay runs that are already done, they will have to be edited to show the correct payment method ( Please ensure "Transactions Can't be Changed. They must be reversed" is unticked under Setup>>Preferences>>Security so that payruns can be edited without any issues). 

  • SBPT's avatar
    SBPT
    3 years ago

    Sorry, I know this is an old post, but I have been having this issue as well and I have now changed the payment method in the employees card files to cheque. But I can only reverse the transactions already completed. If I do this it says that the payment method used will be cash. This seems wrong?

    • Komal_S's avatar
      Komal_S
      MYOB Staff
      3 years ago

      Hi SBPT 


      Apologies for the delay in response.


      If you're still experiencing this issue, can you please attach a screenshot of the error so we can investigate further.

       

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.