Forum Discussion

JoseGomez2022's avatar
JoseGomez2022
Contributing User
2 years ago

Staff member card crashing

Hi, I keep having an issue with MYOB crashing when trying to open the card of a staff member. Thank you for your assistance. AccountRight Application Error Report =====================================...
  • Leneth_A's avatar
    Leneth_A
    2 years ago

    Hi JoseGomez2022

     

    Thanks for your post and Welcome here in the Community Forum. I hope you find it a useful tool.

     

    There is a script we can run to resolve this, can you please send me a private message with your product serial number and Company file ID of the file (This can be found by going to Help > About MYOB AccountRight).

     

     

    If you do require further assistance feel free to reply to this post.

     

    Cheers,
    Leneth

Leneth_A's avatar
Leneth_A
Former Staff

Hi JoseGomez2022

 

Thanks for your post and Welcome here in the Community Forum. I hope you find it a useful tool.

 

There is a script we can run to resolve this, can you please send me a private message with your product serial number and Company file ID of the file (This can be found by going to Help > About MYOB AccountRight).

 

 

If you do require further assistance feel free to reply to this post.

 

Cheers,
Leneth

JoseGomez2022's avatar
JoseGomez2022
Contributing User
2 years ago

Hi Leneth,

 

for some reason does not allow me to sent you a private message. is there an email or so i can use?

 

Regards,

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi JoseGomez2022

     

    Thanks for letting me know. My apologies, I've given you private message access now.

     


    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,
    Leneth

    • JoseGomez2022's avatar
      JoseGomez2022
      Contributing User
      2 years ago

      thank you.

      Details sent.

      Regards

      • Leneth_A's avatar
        Leneth_A
        Former Staff
        2 years ago

        Hi JoseGomez2022

         

        Thanks for the details. I responded to your private message. You should be able to open the card of your staff member now.

         

         

        Please let me know if you have any problems with this.

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

         

        Cheers,
        Leneth

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