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MinEr916's avatar
MinEr916
Experienced User
4 years ago

STP - Termination payment

Hi, I just processed two terminations and sent off STP reporting.  Only one appears on the report ....    I use MYOB AccountRight online.   What shall I do now?    
  • CloverQ's avatar
    CloverQ
    4 years ago

    Hi MinEr916 

     

    Thank you for the additional information. 

     

    In this case, please remove the termination date from the Employment Terminations tab, then record a $0 pay for the employee in question and send the report in STP. Wait until the report is accepted, then go to the EOFY Finalisation tab > click on the ellipsis for that employee > download report and check if the amount is successfully reported. 

     

    If this fails, I'd suggest reversing the termination pay of that employee alone, then re-process it on a different payment date (e.g. 1 day later). If there are any ETP components, please make sure a ETP benefit type is selected when processing the pay. For more details please follow this Help article: Record the final termination pay. Send the reprocessed pay to ATO to update the figures for this employee.

     

    Please do let us know how you go.