Forum Discussion

meldon's avatar
meldon
Experienced Cover User
3 years ago

STP EOFY 2022 Many Errors with ATO Totals

please see the attached report showing in ink the differences between MYOB and the ATO balances all these differences have happend on "terminated" employees really need help as I cannot close the E...
Sam_R's avatar
Sam_R
Former Staff

Hi meldon,

 

Thank you for your post. 

 

To push through the totals recorded in your software through to STP, you will need to reactivate those affected employees, remove their termination dates, then process a zero dollar pay run dated 30th of June for those same affected employees.

 

Once the zero pay run has been 'Accepted' by the ATO, check your STP reports to ensure the totals are updated accordingly. 

 

If you require further assitance with this, please do reach out - happy to help!

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

gavin12345's avatar
gavin12345
Ultimate User
3 years ago

Hi Sam_R 

 

And if this works, what should meldon  then do with the termination dates? The employee has left, surely after fixing the reports, something needs to be done to report the termination date? Why is this part never mentioned in moderator posts about terminated employees?

 

Regards

Gavin

  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi gavin12345,

     

    I can see another moderator has replied to this question you also posted here. However, do reach out if you had any further queries!

     

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