Forum Discussion

Experienced User

3 years ago

Super not accrued

Hi, I noted one particular employee super is not accrued. I have checked the set up under Payroll Details - Superannuation-. The Superannuation Guarantee is tick off - all accounts is assigned. Ca...

LRBooks61
3 years ago
Hi TW

Check in the standard pay tab also to see if the super guarantee is showing there

Often at the start of the month an employee does not meet the threshold of $450 to accrue super .
So in that payrun it shows as zero.

MYOB is, however , very clever and once the threshold has been reached in the next pay runs for that month it accrues for all of them
eg
First pay run $200 - no super shown
2nd pay run $200 - no super shown
3rd payrun $200 - super shows as $60 i.e. 10% of $600

Hope that helps with your issue

Lisa

LRBooks61

Ultimate Cover User

Hi TW

Check in the standard pay tab also to see if the super guarantee is showing there

Often at the start of the month an employee does not meet the threshold of $450 to accrue super .

So in that payrun it shows as zero.

MYOB is, however , very clever and once the threshold has been reached in the next pay runs for that month it accrues for all of them

First pay run $200 - no super shown

2nd pay run $200 - no super shown

3rd payrun $200 - super shows as $60 i.e. 10% of $600

Hope that helps with your issue

Lisa

teren

Experienced User

3 years ago

HI Lisa

SuperGuarantee is showing on the Standard Pay tab. The staff pays is over $450 threshold as well.

Please see attached SuperGuarantee Tab, did I miss something?

Only this staff the super accrued is not working.

Thank you

LEE

LRBooks61
Ultimate Cover User
3 years ago
Hi Lee,

That looks percfectly fine to me .
Have a look in the category tab where it says employee and see if anyone is ticked in there ( shouldn't matter- but if some are and this employee isn't tick them)

Sorry other than that I can think of no reason it isn't accruing

Lisa
Tracey_H
Former Staff
3 years ago
Hi teren

I just wanted to check in and see if you've resolved this. If you're still having problems can you send a screenshot of a dummy pay for that employee with the pay period as the first one for the month. Please make sure you remove sensitive information from screenshots prior to posting on the public Forum.
- teren
  Experienced User
  3 years ago
  Thank you Tracey, I have make another call and one of the staff has help me to resolved the problem.
  - Sally11
    3 years ago
    Hi Teren I am having the same problem with one of our employees. I have 22 employees that are all set up the same but for some reason the super is not being calculated for one employee.
    
    How did you solve this problem ?