System.InvalidOperationException
Setting up payroll for an client I have been using MYOB for over 20 years but have not used payroll on MYOB as company has always done this themselves manually. Finally convinced them we must use MY...
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Hi PPP
We may have to arrange for a script to be run over that company file. Before we do arrange for that can you provide a copy of the full error log.
Also, in case, a script is required can you confirm the following information:
- Where the company file is stored i.e. online or local
- What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
- What is the company file ID - Help>>About AccountRight
Steven,
Company file is stored in the cloud
last 4 digits of serial number is 4357
company file id is 31
I did send this to MYOB 'accountrighterror@myob.com', but have ahd no response
let me know if there is any ohter information you require
below see full error log when selecting "Check Payroll Details Tab"
<<error log attached>>Hi PPP
Thank you for confirming that information
I've arranged for a script to be run over the company file for you. Can you close down and reopen that file before trying that process again.
Do let us know how you get on and if you require further assistance.Thankyou Steven,
This worked and now much appreciated for your time :)
