Forum Discussion

dopey's avatar
dopey
Experienced Cover User
4 years ago

Team payroll issues

So it's already been almost two months and the issue with the Team App has not been sorted. Please can we get an update from the Administrators about the issue as so many have posted (this is my seco...
  • Melisa_D's avatar
    Melisa_D
    4 years ago

    Hi dopey, 

     

    Thank you your patience. Our product teams have released a fix for this issue which should remedy this problem. 

     

    Do let me know how it goes, if you experience the same issue please do let me know. 

Melisa_D's avatar
Melisa_D
Former Staff
4 years ago

Hi dopey, 

 

I'm sorry to hear that you're impacted by this. I can definitely understand your frustrations, please note this issue has been made a priority with our product teams who are currently working on a fix, at the moment I don't have an ETA however as soon as I have further updates on this I will update you. Thank you for your patience in the meantime.
  • Melisa_D's avatar
    Melisa_D
    Former Staff
    4 years ago

    Hi dopey, 

     

    Thank you your patience. Our product teams have released a fix for this issue which should remedy this problem. 

     

    Do let me know how it goes, if you experience the same issue please do let me know. 

    • dopey's avatar
      dopey
      Experienced Cover User
      4 years ago

      Hi Melissa

       

      I've done the payroll this morning and all went well. Thank you! We're very happy this has been resolved now.

      • Melisa_D's avatar
        Melisa_D
        Former Staff
        4 years ago

        Hi dopey, 

         

        Awesome, thank you for the update I'm glad to hear that it's working !

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