Forum Discussion

BPA's avatar
BPA
Experienced Cover User
8 hours ago

Unable to access Employee Cards

I am unable to access my employee cards, please help   BPA
Princess_R's avatar
Princess_R
MYOB Moderator

Hi BPA,

 

I ran a fix script on the company files you mentioned. Please log out and log back in, and that should resolve the issue with the employee card file. If this issue comes up again, feel free to reach out to our support team. Since you have multiple files, it's best to contact our support team directly. You can call them or use one of the various support options available here.

 

Cheers,

Princess

BPA's avatar
BPA
Experienced Cover User
3 hours ago

Hi Princess,  I have tried communicating with MOCA but it has no idea what I need and I can't get through to a real person.  

I am currently in File ID 17 and the situation is worse.  I cannot open any transactions in the Bank Register now.

Can you please try another fix?

Regards

Andrea

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