Mummsy
3 years agoExperienced Cover User
Unable to reverse super payment
Today I attempted to reverse my super payment to reprocess it as 1 super fund has recently changed. I went to Manage Payments, clicked on the Payment arrow. Then I clicked on Edit and Reverse pay Su...
- 3 years ago
Hi Mummsy
We are aware of this issue where users can be presented with this error incorrectly. Our teams are working on fixing this permanently, in the meanwhile, please untick the lock period preference, reverse the super payment and then tick the lock period back again.
Let us know if you have further questions on this.