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SmarterB's avatar
SmarterB
Cover User
3 years ago

Urgent - 1st payroll for year not recording

Hello,

 

Could you please help urgently. I have read the prior posts with regards to payroll not processing in the new financial year. Our file will not process the payroll for this current year.

 

I have checked payroll setup and tax table revision date and all is okay.

 

I have retrieved and attached the latest diagnostic log of the AccountRight file.

 

The date of the payroll is 29/06/2022 to 05/07/2022.

 

The licence number of the file is *** SN removed by moderator ~YS

 

Thank you

Mandy

  • Hi SmarterB 

     

    Thanks for your post. I have ran those scripts over your file, let me know if this solved it for you.

  • Hi SmarterB 

     

    Thanks for your post. I have ran those scripts over your file, let me know if this solved it for you.

    • SmarterB's avatar
      SmarterB
      Cover User

      Hi Yanike

       

      Yes it did resolve the issue.

       

      Thank you so very much. It is very much appreciated.

       

      Cheers

      Mandy