Forum Discussion

vncasa's avatar
vncasa
Experienced Cover User
6 years ago

Using different email to send payslip to employee

Hi, I am using MYOB 2019 (not on line). I am using outlook email when sending payslip to employee. How can I change to diiffrent Outlook email? I already set the new Outlook email as default but doe...
  • vncasa's avatar
    vncasa
    6 years ago

    Thanks. I have to delete the email address that I don't want to use any more. Now MYOB send payslip with the default email address now.

vncasa's avatar
vncasa
Experienced Cover User

Hi Maxine,

It still sent payslip out using the old email not the new one.

Thanks

Maxine_BC's avatar
Maxine_BC
Former Staff
6 years ago

Hey vncasa,

 

Thanks for getting back to me with that info.

 

I have found this article that may be helpful to you- Sending emails using Microsoft Outlook.

 

I did notice that on this page there has been an issue reported with Outlook 10. Is this what you are using? If so, I suggest checking out this page written by Microsoft- Outlook 2010 does not honor the default sending account.

 

Take a look at both of those things for me and let me know if that resolves your issue.

 

**If this response has been useful, please click the "Accept As Solution" button to help other users find this information.**

  • vncasa's avatar
    vncasa
    Experienced Cover User
    6 years ago

    Thanks. I have to delete the email address that I don't want to use any more. Now MYOB send payslip with the default email address now.

    • Maxine_BC's avatar
      Maxine_BC
      Former Staff
      6 years ago

      Hey vncasa,

       

      I am happy to hear that this is all working for you now.

      If you have any future queries, please feel free to post in the community forum again.

       

      Have a nice afternoon.

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