Forum Discussion

chicken's avatar
chicken
Cover User
3 months ago

Can't access prepare BAS window

When I attempt to access the Prepare BAS/IAS window I get a pop up asking for me to allow access to my MYOB account by a third party. Doesn't matter if I say yes or no I then get a NOT FOUND message....
  • chicken's avatar
    chicken
    3 months ago

    I ended up accessing the chat help. I cleared the cache and cookies and then reloaded AccountRight and it was fixed. 

merkelj's avatar
merkelj
Contributing Cover User

what did you end up doing if you wouldnt mind telling me, as MYOB doesnt seem to have replied/solved the mystery

 

chicken's avatar
chicken
Cover User
3 months ago

I ended up accessing the chat help. I cleared the cache and cookies and then reloaded AccountRight and it was fixed. 

  • SevenLevels's avatar
    SevenLevels
    3 months ago

    This seems to only be a solution if you ACCEPT third party connection but WHO IS THE THIRD PARTY?

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.