Hello Melanie,
I would be using the Prepare Bank Deposit and the Prepare Electronic Payments features in MYOB to help to resolve the issues you appear to be having.
Do Receive Money entries for each customer using the correct Card. Select the Undeposited Funds as the Bank account for the deposit.
Then use Prepare Bank Deposit. select all the amounts and this should equal the total amount received. Select the Bank account that the funds have gone to.
The total will then appear in the Bank account and enable it to be matched to the Bank Feed amount.
A similar process is used for multiple payments that you make to suppliers using the Electronic Clearing Account, even if you do not send the ABA file to the bank but use ComBiz.
You have said that your customer pays the invoice but the bank shows it as one or 2 receipts. I think that this is not the bank doing this but your customer who may have a daily limit on what can be transferred and so makes it in 2 or 3 payments. If this is the case you need to check the individual amounts received and make the appropriate Receive Payments for each ammount & date, rather than just receiving the total amount that the customer advised. You will then be able to match the individual Bank Feed amounts.
For more details on using Undeposited Funds, Prepare Bank Deposit amd prepare Electronic Payments see these MYOB Support Notes -
http://myobaustralia.custhelp.com/app/answers/deta​il/a_id/9080/kw/9080
http://myobaustralia.custhelp.com/app/answers/detail/a_id/9244
Cheers
David
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