It would be great to be able to email receipts to customers when you receive their payment, at the moment you can only print and I find this waists time and paper. (The email remittance feature work...
_-_-_-_-_ Interesting. Not something we had thought was going to be an issue until you just mentioned it.
This post might get taken down, but considering how little the mods monitor this forum, probably not :)
When you say they only took data from 2022, do you mean using Xero's migration service. I believe they outsource this to a third party to assist with onboarding new customers.
As far as I know there shouldn't be a limit on the amount of data you can import into Xero. Therefore could you look at manually importing any additional data via templates? Might involve some shifting data around in Excel, but not too difficult. This link might help. https://central.xero.com/s/article/Import-customer-invoices?userregion=true