The inability for this software to do the most basic things to run a small payroll in an efficient manner is disappointing. It does not allow an employee to
*specify whether they had annual/sick leave after the fact (once returned to work) (basic)
*specify a public holiday (not worked) (basic)
*specify they had a leave without pay day (basic)
*include a note section (basic)
*request annual leave in advance - this would be a bonus, not a basic function
These shortfalls have deemed it unworthy for my client to use. Basic functions have not been included to integrate timesheets with existing payroll categories in the MYOB file. The practical application to even a simple workplace isn't in this software eg. no choice to allow employees to adjust their timesheets if they forget to clock in/out at any point - the Approving Manager has to fix them, only one time capture type for each location (a workshop where employees could come to work or go straight to an install for a customer need the ability to use kiosk or mobile phone), only one Approving Manager per employee is allowed to be allocated - what if that person is away? Having to create "Rosters" every pay period in order to have break times show up (this is what Technical Support told me) is not practical for a business with no need for a roster. What I can see on my PC login is less than I see on the app. On the PC, how do I create a duplicate roster if I can't see the roster (because I am the bookkeeper and not on the roster)? On the app I can see the daily roster, but no option to duplicate it on that device. There is also a glitch where if I type a finish time of 13.30, the program flicks it back to 13.00 . So many practical shortfalls. Sorry MYOB but so far, this is a fail, please hurry to fix it.
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