I know there are heaps of sophisticated suggestions for AccountRight, but this suggestion gets back to the basics of entering Credit Notes
1. Creating Credit Notes
CNs would be more efficient...
When processing a sale for someone with an outstanding credit note it would be great if you are promted to use the credit note for the sale. This is often missed and we have credits sitting for sometime. This would work for a cash sale and an account sale as it is double work to process then to go into the debtor payments to apply the credits.