Forum Discussion

bentleighbowls's avatar
bentleighbowls
Contributing User
8 months ago

Confirm Company File

I need a new licence file for our MYOB installation. Please get in touch with me by PM so I can provide all the info required for the file to be prepared.   Thanks Steve B
  • Shella_A's avatar
    Shella_A
    8 months ago

    Hi bentleighbowls,

     

    Thanks for your post and for providing the needed details through a private message. I have successfully confirmed and activated your company file, and the license file has been sent to the email registered here on the Community Forum. Feel free to start a new post again anytime you need help

     

    Also, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

     

    Kind regards,

    Shella

bentleighbowls's avatar
bentleighbowls
Contributing User

Hello? I still require an updated license file. The current license will expire in a couple of days. 

Thanks

Shella_A's avatar
Shella_A
MYOB Staff
8 months ago

Hi bentleighbowls,

 

Thanks for your post and for providing the needed details through a private message. I have successfully confirmed and activated your company file, and the license file has been sent to the email registered here on the Community Forum. Feel free to start a new post again anytime you need help

 

Also, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

 

 

Kind regards,

Shella

  • bentleighbowls's avatar
    bentleighbowls
    Contributing User
    8 months ago

    Thanks Shella - all good again. 

    Can I ask why these files only last 2 months? I think 6 or 12 months would work better for you and us.

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      8 months ago

      Hi bentleighbowls, 

       

      Thanks for the response. 

       

      Typically, if you've configured the file for automatic confirmation, there's no need for you to manually confirm it on an ongoing basis. However, automatic confirmation may be interrupted when a new version of the application is released, requiring manual confirmation for the file due to the update. We've made modifications to our system to reduce the frequency of these confirmation prompts.

       

      Please feel free to start a new thread if you need further assistance.

       

      Thanks,
      Genreve

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.