Forum Discussion

Joey4's avatar
Joey4
2 years ago

Confirmation company file

Hi,   Few months ago, I was asked to confirm my compnay files, I was unable to confirm online so I confirmed by phone, all went well until recently I've been asked to confirm again, and this happen...
  • Isaiah_C's avatar
    Isaiah_C
    2 years ago

    Hi Joey4,

     

    Thank you for letting us know your concern and welcome to the Community Forum! I'll be glad to assist you with this. There is no limit in confirming your company file, and we need to confirm the file on a regular basis. I can help you to confirm it by sending a license file. Please send me a Private Message containing the following:

     

    • Serial number
    • Business name
    • Company File ID and build number (Help>>About MYOB AccountRight)

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
2 years ago

Hi Joey4,

 

Thank you for letting us know your concern and welcome to the Community Forum! I'll be glad to assist you with this. There is no limit in confirming your company file, and we need to confirm the file on a regular basis. I can help you to confirm it by sending a license file. Please send me a Private Message containing the following:

 

  • Serial number
  • Business name
  • Company File ID and build number (Help>>About MYOB AccountRight)

 

Please let me know if you need further help.

 

Kind regards,

Sai

  • Joey4's avatar
    Joey4
    2 years ago

    Hi Sai,

     

    Thank you for prompt attending on my probblem.

     

    Could you show me how to send you a private message pls? I can't seem to find a place (attached) to send my text.

     

    Joey.

     

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      2 years ago

      Hi Joey4,

       

      Thank you for your response. I've granted you an access to our Private Message. You can now click the hyperlink on the private message that I've sent earlier.

       

       

      Please let me know if you need further help.

       

      Kind regards,

      Sai

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