Forum Discussion

dlow2020's avatar
dlow2020
Experienced User
2 years ago

confirming company

I need to submit my June quarterly BAS but can;t access my MYOB. It is asking to confirm my file and won't allow my to confirm online. It requires me to confirm by phone. Product: AccountRight Bas...
  • Isaiah_C's avatar
    Isaiah_C
    2 years ago

    Hi dlow2020,

     

    Thank you for reaching out to us and I'm sorry for the late response. I'm sorry to hear that you're having an issue confirming your company file and I'll be glad to assist you with this. I've sent the license file to your email address. Please select the option confirm by phone and attach the license file that I've sent and let me know how it goes.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

     

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
2 years ago

Hi dlow2020,

 

Thank you for reaching out to us and I'm sorry for the late response. I'm sorry to hear that you're having an issue confirming your company file and I'll be glad to assist you with this. I've sent the license file to your email address. Please select the option confirm by phone and attach the license file that I've sent and let me know how it goes.

 

 

Please let me know if you need further help.

 

Kind regards,

Sai

 

  • dlow2020's avatar
    dlow2020
    Experienced User
    2 years ago

    Thank you. 

    Got it and all is good.

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      2 years ago

      Hi dlow2020,

       

      Thank you for your response. That's great to hear! I'm glad that your issue has now been resolved. If you have any concerns in the future, feel free to post in our Community Forum. Have a great day!

       

       

      Please let me know if you need further help.

       

      Kind regards,

      Sai

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