Forum Discussion

dlow2020's avatar
dlow2020
Experienced User
5 months ago

Confirming MYOB File

It is that time of the year again. BAS, tax and audit time and no access to MYOB file because I can;t confirm my company file. Happens again because we are using old AccountRight MYOB software li...
kareeweber's avatar
kareeweber

I cannot confirm my VERY OLD MYOB AccountEdge file.  I have followed all the steps I normally follow. I get a Confirmation Code but the system says the code is invalid.  I am SUPER stressed about this.  Can anyone HELP!!!  I have a super small business, but I still cannot change software at this time in a fiscal year

 

HELP!!  HELP!!  HELP!!  HELP!!  HELP!!  HELP!!  HELP!!  HELP!!  HELP!!  HELP!! 

Earl_HD's avatar
Earl_HD
MYOB Moderator
6 days ago

Hi kareeweber,

In this type of issue, you can contact our support team for more help. The best ways to contact them are through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.

Regards,
Earl

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