Forum Discussion

Archskirt01's avatar
Archskirt01
Experienced Cover User
6 months ago

Unable to log in MYOB stuck in Backup

We are unable to log in to MYOB, it says the company file is currently backing up however we are not in the process of backing up. Urgent help please
Desktop
  • Earl_HD's avatar
    Earl_HD
    6 months ago

    Hi Archskirt01,

    Thanks for your detailed post. I checked your account and identified an issue that needed to be addressed on our end. I have arranged the script in our system to resolve it, so you should now be able to log in without any issues.

    Feel free to post again, we're happy to help!

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi Archskirt01,

Thanks for your detailed post. I checked your account and identified an issue that needed to be addressed on our end. I have arranged the script in our system to resolve it, so you should now be able to log in without any issues.

Feel free to post again, we're happy to help!

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Earl

Archskirt01's avatar
Archskirt01
Experienced Cover User
6 months ago

Thank you, our issue is now resolved

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    6 months ago

    Hi Archskirt01,

    You're welcome! If you have any further questions, feel free to start a new post, and one of us will be happy to assist you.

     

    Regards,
    Earl

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