Forum Discussion

Experienced User

4 years ago

Autobuild Report shows no results

Hello

The auto build items report, comes up with no items to display, even though we do have auto builds.

Can this be fixed?

Thank you

Steven_M
4 years ago
Hi feebster

Thank you for confirming that information

I have arranged for the necessary script to be run over that company file. I would recommend closing down and reopening that company file before trying that report again.

Let us know how you get on and if you require further assistance.

Steven_M
Former Staff
4 years ago
Hi feebster

Sounds a little like we might need to arrange for a script to be run over the company file for you. Would you mind confirming the following information so we can get that run for you:

Where the company file is stored i.e. online or local

What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information

What is the company file ID - Help>>About AccountRight
- feebster
  Experienced User
  4 years ago
  Thanks Steven
  The company file is stored online
  Serial number last 4 digits: 0093
  Company File ID: 6
  - Steven_M
    Former Staff
    4 years ago
    Hi feebster
    
    Thank you for confirming that information
    
    I have arranged for the necessary script to be run over that company file. I would recommend closing down and reopening that company file before trying that report again.
    
    Let us know how you get on and if you require further assistance.
- Brustics1
  4 years ago
  Hi Team,
  
  Thanks for solving this with me too.
  
  Simply get a live chat started and they can help from there :)
  
  Tyler

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