Forum Discussion

tcraft's avatar
tcraft
Contributing User
3 months ago

Statements printing as images instead of text selectable PDFs

I understand that users had similar problems with printing invoices where the fix is to "save to disk". However, this option is not available when printing customer statements.   How can statements...
  • Princess_R's avatar
    Princess_R
    3 months ago

    Hi tcraft,

     

    I get that you want to print the customer statement as text-selectable PDfs instead of images, similar to the issue others have faced with invoices. You can do this by printing the statement directly or exporting it as a PDF file. This feature is available through the AccountRight browser interface. Just make sure you're accessing the company file via the browser. For more details, check out this thread I found that offers a solution similar to your situation.

     

    Feel free to get in touch if you need more help.

     

    Cheers,

    Princess

tcraft's avatar
tcraft
Contributing User
3 months ago

aahhh, the ol' web browser version, thank you very much Princess!

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    3 months ago

    Hi tcraft

    You're welcome! If you have any more questions, just start a new post, and we'll be happy to help.

    Best, Earl

    Regards,
    Earl

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    3 months ago

    Hi tcraft,

     

    You're welcome! If you have any questions or need further assistance in the future, feel free to start a new post.

     

    Cheers,

    Princess

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