Forum Discussion
- PLSNTContributing Cover User
Hi Melisa
Thanks for reaching out, i have fixed
Regards Natalie
- Loaders2810Contributing User
How did you fix this? I am having the same issue today and need to get my wages processed and paid today.
Cheers
- PLSNTContributing Cover User
Hi
I was same, i had to fix that day, i found it was a change i made to an employee & after i changed it back & it finally worked
I have had nothing but issues since the upgrade a year ago, i am looking into other payroll systems
- Melisa_DFormer Staff
Hi Loaders2810,
Thanks for your post and welcome to the Community Forum ! Generally this error message occurs when a pay run has already been started, saved & closed then something has been edited in the background by the client e.g. a timesheet or adding a pay item to the employee before resuming the saved pay run.
If you've made changes to a pay run after saving a pay run it is recommended to start a new pay run.
Do let me know how you go.